889bet Privacy Policy

This Privacy Policy ("Policy") describes how 889bet ("the Platform", "We", "Us", "Our") collects, processes, stores, and shares personal information in connection with your use of the 889bet website at https://889bet.bar and any associated mobile-accessible services.

By registering an account with 889bet, accessing the platform, or submitting any personal information to us, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data in the manner described herein. If you do not agree to this Policy, please do not use the 889bet platform.

889bet is committed to handling your personal data with care, transparency, and in accordance with internationally recognised data protection principles. We collect only the data necessary to deliver our services, keep it secure, and give you meaningful control over how it is used.

This Policy applies to all players and registered users of 889bet regardless of location, including players accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other parts of Bangladesh.

889bet collects personal information in several ways: directly from you when you register or interact with the platform, automatically through your use of our services, and occasionally from third-party sources such as payment processors and identity verification partners. The categories of information we may collect include the following.

Registration and Identity Data: When you create a 889bet account, we collect your full legal name, date of birth, residential address, email address, and a contact phone number. This information is required to establish your account, confirm your identity, and verify that you meet the minimum age requirement of 21 years.

Identity Verification Documents: As part of our Know Your Customer (KYC) programme, we may request copies of your national identity card (NID), passport, driving licence, or a recent utility bill or bank statement. These documents are used solely for identity and age verification purposes and are stored securely in line with this Policy.

Financial and Transaction Data: We collect details of deposits and withdrawals you make via supported payment methods including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and local bank transfers. This includes transaction reference numbers, amounts in BDT, timestamps, and the payment channel used.

Usage and Technical Data: When you use the 889bet platform, we automatically collect technical information including your IP address, browser type and version, device type and operating system, pages visited, time spent on each page, betting and gaming activity, session duration, and crash or error reports. This data helps us improve platform performance and detect fraudulent or abusive behaviour.

Communications Data: If you contact our customer support team, we retain records of that correspondence, including emails, chat transcripts, and any attachments you provide, for the purpose of resolving your query and maintaining a service history.

889bet uses the personal information we collect only for legitimate and defined purposes. We do not sell your personal data to third parties for marketing purposes. The following table summarises the primary purposes for which we process your data and the legal basis for doing so.

Promotional Communications: With your consent, 889bet may use your email address or phone number to send you information about relevant bonuses, seasonal promotions (such as Eid offers, Pohela Boishakh specials, or BPL cricket betting promotions), and platform updates. You may withdraw this consent at any time by contacting our support team or adjusting your account notification preferences.

Responsible Gaming: 889bet may analyse your usage patterns and betting behaviour to identify potential signs of problem gambling and to enforce any deposit limits, cooling-off periods, or self-exclusion arrangements you have requested. This processing is carried out in the interest of player welfare and platform integrity.

889bet does not share your personal information with third parties except in the circumstances described below. In all cases, we share only the minimum information necessary for the specific purpose.

Payment Service Providers: To process your deposits and withdrawals, we share the necessary transaction and identity data with your chosen payment provider, such as bKash, Nagad, Rocket, Upay, Visa, or Mastercard. These providers operate under their own privacy policies and are independently responsible for data they collect directly from you during the payment process.

Identity Verification Partners: 889bet may engage third-party KYC service providers to assist with verifying the identity documents you submit. These partners process your verification data exclusively for that purpose and are contractually bound to maintain strict confidentiality.

Game Technology Providers: Game studios whose products are offered on the 889bet platform — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive anonymised session data for the purposes of game performance monitoring and RNG certification. They do not receive your personally identifiable information.

Legal and Regulatory Disclosure: 889bet may disclose your personal information where required to do so by law, court order, or regulatory authority. We may also disclose information where we believe in good faith that disclosure is necessary to prevent fraud, protect the safety of our players, or defend 889bet's legal rights.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of 889bet's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the transfer.

As a 889bet player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details provided at the end of this Policy.

889bet will respond to all data rights requests within 30 calendar days of receipt. In cases of complex or numerous requests, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your rights except in cases of manifestly unfounded or excessive requests, where a reasonable administrative fee may apply.

889bet retains personal data for as long as your account remains active and for a period of five (5) years following account closure, in order to satisfy legal, audit, anti-money laundering, and fraud-prevention obligations. Identity verification documents are retained for the same period.

Technical and usage data (including IP logs and session records) is retained for a period of two (2) years unless required for longer in connection with a live investigation or legal proceeding. Communications data (support correspondence) is retained for three (3) years from the date of the last interaction.

Where data is no longer required for any lawful purpose, 889bet will securely delete or anonymise it so that it can no longer be attributed to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

889bet reserves the right to update or amend this Privacy Policy at any time. When we make material changes to the Policy, we will update the "Last updated" date shown at the top of this page and, where appropriate, notify registered players via email or in-platform notification.

We encourage you to review this Policy periodically to stay informed about how we are protecting your data. Your continued use of the 889bet platform following any update constitutes your acknowledgement of the revised Policy. If you do not accept the revised terms, you should discontinue use of the platform and may request account closure by contacting our support team.

In all cases, the version of this Policy currently published at https://889bet.bar/privacy-policy is the operative version and supersedes any prior version. Archived versions are available on request.